RETURNS & EXCHANGES
What is the Pot Heads Tea return policy?
Your happiness means the world to us, so if you are not totally satisfied, please send an email to firstname.lastname@example.org within 30 days of your purchase, and we can refund or exchange your items. If you choose to return your items and your items are eligible for a refund, we will refund your order, minus the shipping. Shipping fees are non-refundable. Teas must be unused and unopened to qualify for a refund. Pot Heads Tea can only take returns and exchanges from the U.S. only at this time. Pot Heads Tea reserves the right to refuse any returns at any time.
What should I do if I receive the wrong product?
If you received the WRONG items please contact us at email@example.com within 3 business days and we’ll be sure to get you the RIGHT items ASAP!
What if my product is damaged or broken?
Not to worry. Please contact firstname.lastname@example.org send us a photo and video of the damaged or broken piece and we will help resolve that.